It is extremely concerning that members of the public have had their personal data compromised in this cyber security incident and the LAA must get a grip on the situation immediately
This is at the more serious end of data breaches because of the national insurance numbers, plus criminal records, plus the financial transactions about benefits and employment status
I understand this news will be shocking and upsetting for people and I am extremely sorry this has happened
We've managed more than 200 incidents since September
When criminal records and other sensitive personal data are exposed, it is not just a matter of IT failure, it’s a breach of trust, privacy, and even safety in this case,
The fragility of the IT system has prevented vital reforms, including updates to the means test that could help millions more access legal aid, and interim payments for firms whose cash flow is being decimated by the backlogs in the courts, through no fault of their own,
We have put in place the necessary contingency plans to ensure those most in need of legal support and advice can continue to access the help they need during this time,
Since the discovery of the attack, my team has been working around the clock with the National Cyber Security Centre to bolster the security of our systems so we can safely continue the vital work of the agency,
We believe the group has accessed and downloaded a significant amount of personal data from those who applied for legal aid through our digital service since 2010.
This data breach was made possible by the long years of neglect and mismanagement of the justice system under the last government,
On Friday 16 May we discovered the attack was more extensive than originally understood and that the group behind it had accessed a large amount of information relating to legal aid applicants,
They knew about the vulnerabilities of the Legal Aid Agency digital systems, but did not act,
However, it has become clear that, to safeguard the service and its users, we needed to take radical action. That is why we’ve taken the decision to take the online service down,