It is a challenge that we need to deal with and be conscious of, and we certainly are. And that’s why we’re engaged directly not just with the Insurance Council … but also individual insurance companies,
It’s no longer just a case that we have a workforce over the summer holiday period when we usually have these events,
If you are under evacuation warnings, please be patient, do not return home until you’re informed it is safe to do so, stay up to date with the latest information, and stay in safe locations,
Emotions were high as we were rescuing a lot of people who are distraught when we get to them,
People feel they're isolated, so that's where the whole community spirit is so pivotal,
What once were rare downpours are now becoming the new normal – climate change is rewriting Australia’s weather patterns, one flood at a time,
Without the volunteers, we would have had hundreds of deaths and we’re in deep, deep gratitude to those people who volunteered their time,
It’s an amazing, heroic logistical effort where, in very difficult circumstances, many volunteers put themselves in harm’s way to rescue a complete stranger. And over the coming days and weeks, we will hear scores of stories of locals being plucked out of impossible, desperate situations,
So many businesses have had water through and it's going to be a massive cleanup,
A real focus for us at the moment will be resupplying the isolated communities,
We’ve woken up to blue skies which is a great thing,
Our rivers are slowly receding and I think we’re probably transitioning from the response phase into the recovery phase this morning,
If your home or premise has been inundated, floodwaters have contaminants. There can be vermin, snakes ... So you need to assess those risks. Electricity can also pose a danger as well,
It's pretty horrific, the conditions ... this is a really serious situation,
I must also say that we're bracing for more bad news in the next 24 hours. This natural disaster has been terrible for this community,
We aren't over the worst of it yet,
The Australian Defence Force will be made available. There's going to be a big recovery effort required,
I don't think there is a question that climate change is having a significant impact on weather events right across the world,
It can be disorientating. Often it’s the case that we will never know whether they accidentally drove into the floodwaters,
A major focus now will be continuing to support those isolated residents, who may be stuck for several days until floodwater recedes,